Shipping policy

shipping policy 

 

Shipping & nbsp.

 

All orders are processed within 1 to 2 business days (not excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has been shipped. & nbsp.

 

Domestic Shipping Rates and Estimates

 

For & nbsp; calculated shipping rates: & nbsp. Shipping charges for your order will be calculated and displayed at checkout. & nbsp.

 

Shipping Confirmation & nbsp.

 

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available. & nbsp.

 

If you haven’t received your order within 7 days of receiving your shipping confirmation email, please contact us at tony@totalfire.com or Totalmixmart@outlook.com & nbsp. with your name and order number, and we will investigate it for you.

 

Refund, Returns and Exchanges & nbsp.

 

We accept returns up to 7 days after delivery, if the item is unused and in its original condition, and we will refund the full order amount minus the shipping costs for the return. & nbsp.

 

If your order arrives damaged in any way, please email us as soon as possible at Totalmixmart@outlook.com with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.

 

If you have any further questions, please don't hesitate to contact us at Totalmixmart@outlook.com